FAQ
Our products are premium reusable fabric masks in 10 different colors.
What is the mask made of?Our mask is made of ultrastretchy and soft polyester elastane infused with antimicrobial properties
How much is the Verte Mask?Verte Masks cost Php399 each
Is this washable?Yes, it is washable.
How should the Verte Mask be washed?- Rinse first before use
- Wash daily with warm water
- Handwash or machine wash on a gentle setting
- Hand dry
- Do not bleach
A Perfect Fit: The fit of the mask is as vital as what the mask is made of. The Verte Mask not only provides a secure seal around your face due to its ultra stretchy material and ear adjusters, but also provides a sleek, flattering overall look.
All day comfort: Light, soft, and breathable enough to wear all day, everywhere
Antimicrobial: Infused with antimicrobial properties, our fabric is capable of stopping the growth 99.9% of odor-causing bacteria, fungi, and mold
Internationally Certified: Certified antimicrobial by the American Association of Textile Colorists and the Japanese Industrial Standard Committee
Eco-Friendly: Washable and does not contribute to landfill. 1 VerteMask = 25 disposable masks
Affordable: Luxury craftsmanship and quality protection don't have to come at a high cost.
Luxury Craftsmanship: A poor quality product is not in our DNA. Every member of our team—from our product designer to sewer—has been trained to meet the standards of some of the world's top luxury brands.
Anti-maskne: Our antimicrobial technology harnesses the power of Zinc Pyrithione (ZPT), an antimicrobial compound to fight the build-up of microbes, such as bacteria and fungi. ZPT is also an active ingredient present in anti-acne treatments. Meaning, if you don’t have anti-microbial technology woven into the fabric of your mask, you are simply keeping these microbes on your face all day. This can result in ‘maskne,’ aka mask acne, and potentially other illnesses.
How do you adjust the mask?- Tighten the mask by holding the slide adjuster of the left ear loop and pulling it towards the top of the mask. As the strap slides through the adjuster, the adjuster will move closer. The closer the adjuster is to the top of the mask, the shorter the earloops become and the tighter the mask. Repeat on the right earloop as needed.
- Loosen the mask by holding the slide adjuster of the left ear loop and pulling it towards the bottom of the mask. As the strap slides through the adjuster, the adjuster will move closer. The further the adjuster is to the top of the mask, the longer the earloops become and the looser the mask. Repeat on the right earloop as needed.
Our mask is made to last and you can use it as long as you want since it is washable. However, the antimicrobial properties of our mask will fade after 25 washes.
What can your mask filter?Our fabric has been tested to filter 99.9% of bacteria, fungi, stains, and odor causing bacteria.
Can your mask protect me against COVID-19?No, this cannot protect against COVID-19.
Can this mask be substituted for a medical device or PPE?This mask is not intended to be a replacement for medical grade personal protective equipment or other recommended measures set by the WHO and local health agencies, including refraining from touching your face, physical distancing, and frequent handwashing.
Are these safe for kids?The masks in the EveryWear Collection are not suitable for young children. Stay tuned to our page for the launch of our kids’ collection.
You can order through our website here or through our Zalora Store.
Do you offer discounts for bulk orders?For bulk orders, you may directly contact our customer service at info@vertestore.co or message us on Facebook and Instagram pages.
Where are your products manufactured?We are proud to say that every step of our manufacturing process, from product design to final shipping, is done in Clark, Philippines.
Do you deliver nationwide?Yes, we do.
Do you deliver outside the Philippines?We only ship within the Philippines at the moment.
What payment methods do you support?We currently support PayPal, Major Credit Cards, PayMaya, GCash and Cash on Delivery (COD).
What is the shipping time and cost?It usually takes around 2 to 4 working days within Pampanga and Metro Manila and around 7
working days in provincial areas. Shipping cost depends on your location and preferred courier. Below are estimates:
For Pampanga: Php80
For NCR and Rest of Luzon: Php125
For Visayas: Php136
For Mindanao: Php141
You may reach our order fulfillment partner,
PAYO:
Landline: (02)734-6962
Smart: (0949)994-7886
Globe: (0917)706-4831; (0977)841-8574
Send us message on : Payo Facebook Messenger
Upon order confirmation, you will receive an email/SMS which you can view your order on the website through a link we will provide you.
What is your return policy?We want you to be completely satisfied with your order, but due to the nature of this product, all sales are considered final.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from verteshop.co (the “Site”).
Personal Information We CollectWhen you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal account information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal InformationWe share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral AdvertisingAs described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not TrackPlease note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data RetentionWhen you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MinorsThe Site is not intended for individuals under the age of 18.
ChangesWe may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact UsFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@verteshop.co or by mail using the details provided below:
L&T International Group Philippines Inc.
7500 A. Bonifacio Avenue, Cor.J.Tinsay Street, Clark Special Economic Zone Mabalacat, Pampanga 2009
This website is operated by L&T International Group Phils., Inc.Throughout the site, the terms “we”, “us” and “our” refer to L&T International Group Phils., Inc. L&T International Group Phils., Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Online Store TermsBy agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are at the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
General ConditionsWe reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Accuracy, Completeness, And Timeliness Of InformationWe are not responsible if information made available on this site is not complete or current. The material on this site is for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications To The Service And PricesPrices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Products Or Services (If Applicable)Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy Of Billing And Account InformationWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete,and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
Optional ToolsWe may provide you with access to third-party tools which we neither monitor nor have any control nor have inputs.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Third-party LinksCertain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User Comments, Feedback, And Other SubmissionsIf, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to provide compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Personal InformationYour submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.
Errors, Inaccuracies, And OmissionsOccasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies,or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend,or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited UsesIn addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer Of Warranties; Limitation Of LiabilityWe do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use the Service is at your sole risk. The Service and all products and services delivered to you are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall L&T International Group Phils. Inc.—our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors—be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
IndemnificationYou agree to indemnify, defend and hold harmless L&T International Group Phils., Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SeverabilityIn the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TerminationThe obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire AgreementThe failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing LawThese Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Philippines.
Changes To Terms Of ServiceYou can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact InformationQuestions about the Terms of Service should be sent to us at info@verteshop.co.
To inquire about becoming an agent/reseller, you may directly contact our customer service at info@vertestore.co or message us on our Facebook and Instagram pages.
Send us an email at info@vertestore.co or message us on our Facebook and Instagram pages.